The scheduled maintenance has been completed.
Oct 16, 16:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:00 EDT
We will be performing some server maintenance and do not expect any downtime. You may experience intermittent connectivity lasting 5 to 15 minutes between the hours of 16:00 (GMT-5) and 16:30 (GMT-5) today. Thank you.
Oct 16, 12:35 EDT
We had a process cause significant locking in the database which impacted user performance. In order to resolve it, we had to reset the process and this caused a few minutes where users could not login to the application. The application is back to normal.
Oct 14, 07:53 EDT
The PR Ribbon on Athlete Mobile app has been fixed. Performance is back to normal; and team is on standby to monitor next peak load.
Oct 9, 15:10 EDT
We believe the root cause of the issue today was related to a hot fix implemented in fixing the large icon on the Athlete Mobile App. We've rolled back the hot-fix and are re-working a new fix for the large icon on the mobile device.
We will continue to monitor performance, implement a new fix, and monitor post deployment of mobile app fix.
Oct 9, 10:44 EDT
Team is investigating.
Oct 9, 09:23 EDT
Application connectivity was hit or miss from 2-3 EST this morning. Our hosting provider was performing an emergency network patch during this time. It was scheduled to last minutes but went for about an hour. From a user perspective, connectivity was hit or miss during this time frame so some users had no issues while others could connect.
Oct 9, 03:41 EDT