service outage

Incident Report for Wodify Public

Resolved

This incident has been resolved.

Posted Sep 27, 2021 - 07:39 EDT

Monitoring

AWS has resolved the issue and we are now able to bring our services back online. We will continue to monitor for any irregularities.

Posted Sep 27, 2021 - 05:10 EDT

Identified

We have identified the issue with an outage with our hosting provide AWS. All of our engineers are standing by and monitoring while Amazon continues working on the issue.

Posted Sep 27, 2021 - 00:22 EDT

Investigating

We’re experiencing a service outage with [App Name/Feature/Service]. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in [time].

Posted Sep 26, 2021 - 23:58 EDT

This incident affected: Wodify Core (APIs, Online Sales Portal, POS Mobile App, Admin Mobile App, Wodify Client Mobile App, Database Server, Application Servers) and Database Server, Application Servers.