To mitigate the issues you've been experiencing, we've implemented a patch in our code in order to address a performance issue with the Rise leaderboard. In addition, we doubled our server capacity this morning to provide slack while we continue to implement improvements. We will be monitoring performance closely and keeping you updated here.
Posted Jan 08, 2019 - 09:57 EST
Update
We are continuing to work on a fix for this issue.
Posted Jan 07, 2019 - 17:55 EST
Update
We are continuing to work on a fix for this issue.
Posted Jan 07, 2019 - 17:53 EST
Update
We are continuing to work on a fix for this issue.
Posted Jan 07, 2019 - 16:58 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 07, 2019 - 16:55 EST
Update
We are continuing to investigate this issue.
Posted Jan 07, 2019 - 16:54 EST
Investigating
We are experiencing intermittent connectivity issues with the Wodfy Rise app and coachboard. Team is investigating.
Posted Jan 07, 2019 - 13:47 EST
This incident affected: Wodify Core (APIs, Online Sales Portal, POS Mobile App, Admin Mobile App, Wodify Client Mobile App, Database Server, Application Servers) and Database Server, Application Servers.