Outage detected

Incident Report for Wodify Public

Resolved

This incident has been resolved.

Posted Oct 13, 2021 - 09:57 EDT

Monitoring

The drive has been fixed and we continue to monitor our servers while aws looks into their backend.

Posted Oct 13, 2021 - 06:21 EDT

Update

We are continuing to implement the fix for the issue.

Posted Oct 12, 2021 - 20:04 EDT

Identified

Optimizations of our main database drive caused an un-expected performance decrease while the operation is underway. We are working closely with our DB consultants and Amazon experts to resolve the issue as soon as possible.

Posted Oct 12, 2021 - 18:23 EDT

Investigating

We are currently investigating an issue with our database server.

Posted Oct 12, 2021 - 17:43 EDT

This incident affected: Wodify Core (APIs, Online Sales Portal, POS Mobile App, Admin Mobile App, Wodify Client Mobile App, Database Server, Application Servers) and Database Server, Application Servers.